JutuGoPrivacy policy
What JutuGo collects, why we need it, who else sees it, how long we keep it, and the rights you hold over all of it.
1. Who we are
JutuGo operates jutugo.com and is the data fiduciary for the personal data described here. Where a third-party host runs a tournament, that host also processes entry data for that tournament, bounded by section 5.
Reach us at privacy@jutugo.com or through the contact link in the footer of any page.
2. What we collect
| Category | What it includes |
|---|---|
| Account data | Display name, contact details used to verify the account, password credentials, and the date the account was created. |
| Verification data | Confirmation that a verification check passed, and the identifier it was tied to. |
| Entry data | The photo or video you upload, its metadata including capture date, the tournament it was entered in, and any caption or title. |
| Activity data | Ratings, votes, which entries you viewed, and for video tournaments, how long you watched each one. |
| Integrity data | IP address, device and browser fingerprint, and timestamps for entries and votes. Used solely for fraud detection. |
| Payout data | Bank or payment details and tax identifiers, collected only when a prize is due. |
| Support data | Messages you send us, reports you file, and our replies. |
We do not collect location beyond what an IP address implies, we do not read your device's contacts or photo library beyond the file you choose to upload, and we do not track you across other websites.
3. Why we use it
- To run tournaments. Publishing entries, calculating scores, producing standings and results.
- To keep results honest. Integrity data exists to detect duplicate accounts, vote farming and fake watch time. Without it the one-account rule is unenforceable.
- To pay winners and meet tax and record-keeping obligations that attach to prize money.
- To support you and handle reports, appeals and disputes.
- To promote the platform, within the licence you grant in the Terms of entry and subject to your sharing choices.
- To meet legal obligations, including responding to lawful requests and reporting where the law requires it.
We do not use your data to build advertising profiles, and we do not sell or rent it to anyone.
4. What is public
Public
Your display name or handle, your profile picture if you set one, your entries and their scores, and your position in standings.
Never public
Your contact details, verification identifiers, payout and tax details, IP address, device data, and which entries you voted on or watched.
Individual votes are never attributed publicly. Aggregate counts are shown; who cast them is not, including to hosts.
7. How long we keep it
| Data | Retention |
|---|---|
| Account data | While your account is open, then 30 days after deletion. |
| Entries | Public for the round plus 30 days. Top-three entries stay on the results page. Removed on request at any time. |
| Votes and ratings | Aggregated into results permanently; the link to your account is removed 12 months after the round ends. |
| Integrity data | 12 months, then deleted. Long enough to investigate a pattern across rounds. |
| Payout and tax records | As long as tax and accounting law requires, typically 8 years. These survive account deletion. |
| Support messages | 24 months. |
8. Your rights
You can exercise any of these from account settings or by writing to privacy@jutugo.com. We respond within 30 days and never charge for it.
- Access — get a copy of the personal data we hold about you.
- Correction — fix anything inaccurate or incomplete.
- Erasure — delete your account and personal data, subject to records we must keep by law.
- Withdraw consent — including opting out of social sharing after the fact.
- Nominate — appoint someone to exercise these rights on your behalf if you are unable to.
- Complain — to us first, and then to the relevant data protection authority.
9. Children's data
Children do not hold JutuGo accounts. In kids tournaments, a parent or guardian enters on a child's behalf from their own verified account and consent is recorded at upload.
- Only a first name is ever shown publicly. No surname, school, location, age or contact detail.
- Drawing entries show only the artwork.
- Entries are never shared to external platforms and comments and direct messages are disabled on them.
- A guardian can withdraw at any time, including after results, with immediate effect.
- We do not profile children, do not use their data for marketing, and do not surface their entries in any algorithmic recommendation.
Full detail in the Child safety policy.
10. Security
Data is encrypted in transit and at rest. Access to personal data inside JutuGo is restricted to staff who need it for a specific task and is logged. Payout details are held with our payment processor rather than in our own systems.
If a breach affects your personal data, we will notify you and the relevant authority as the law requires, and tell you what happened and what to do about it.
12. Changes
We will post any change here and update the version and date at the top. Material changes are notified on your account at least 14 days before they take effect.
13. Complaints
Write to privacy@jutugo.com and we will acknowledge within 72 hours and resolve within 30 days. If you are not satisfied with the outcome, you can escalate to the data protection authority in your jurisdiction. Nothing here removes that right.
6. Social media sharing
The top three finishers in every tournament are featured on JutuGo's social channels. For video tournaments, all verified entries may be shared on our channels on platforms including Facebook, Instagram, LinkedIn and YouTube, together with your display name.
Content posted to an external platform is then also subject to that platform's own privacy terms, which we do not control.